On Thursday, the ride-hailing giant Uber said that beginning on June 28 it would no longer be able to accept payments made using American Express or Diners Club cards. Customers of Uber have been told that the company does not support card tokenization on the cards in question.
According to the most recent order issued by the Reserve Bank of India, all retailers are required to delete the debit and credit card information of their customers on or before June 30, and they must replace card payments with one-of-a-kind tokens for all in-app, online, and point-of-sale transactions.
In a statement to its clients, Uber India stated, “We will temporarily not be able to take American Express or Diners Club cards as payment options with effect on and from June 28, 2022.” “The Reserve Bank of India has modified its standards on the storage of card details by businesses in India, such as Uber. Only for subsequent purchases are merchants permitted to utilise tokenized credit cards. American Express and Diners Club cards are not presently supported by our Network Tokenisation service.
Uber has indicated that it is working toward onboarding the tokenization method on these cards, as stated in the company’s statement.
According to what it mentioned, “We are working on supporting these cards shortly.” We strongly suggest that you make use of one of the several different payment methods that are included in the most recent version of the Uber app. We still accept payments made with other cards, with the exception of American Express and Diners Club.
Tokenization is a method that allows for online purchases to be completed without disclosing sensitive card data. This is made possible because card details are replaced with a one-of-a-kind code, also known as a token.
According to a story that was published by ET on June 6th, a number of prominent online merchants were concerned about the readiness of the ecosystem to manage transaction and tokenization volumes, and they wanted to ensure that customers would not experience any payment problems.
Earlier, a number of significant merchants had revealed to ET that they were uncertain about the scalability of the payments network for tokenization. These merchants concerned that consumers’ payment experiences would be disrupted as a result of the implementation of tokenization.